CR2 talks about banking customer service

Patrick Dubai Eye

Ahead of the CR2 Digital Banking Conference in Dubai, Patrick Simons, CR2's Head of Pre-Sales, talks about banking customer service on Dubai's leading talk-radio station, Dubai Eye 103.8FM.

In a wide-ranging discussion, Patrick touches upon the issues facing mobile banking customers and how local banks can improve the customer journey. 

Listen to the full interview on SoundCloud.