CR2 Webinar Series

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The smart banks guide to mastering ATM and Kiosk channels through in-house design

Today’s banking customers know what they want from their banks and they are also not afraid to shout about it. They are looking for a bank that is not only agile enough to respond to their ever-changing needs, but also able to do so in an instant. While conducting transactions, they want a bank that offers a personalised experience, something unique; just like them, while also remaining seamless and consistent across all banking touchpoints.

To meet these demands, banks are constantly trying to adjust to this changing environment and customer preferences as well as the growing demand for customised services by leveraging technology. For most banks, it  is near impossible to keep up with the pace of what’s in and what’s out with customers as the process of engaging designers and IT teams to deploy new products, new service designs, advertisements and branding can be time consuming and expensive. In order to simplify and streamline this process, smart banks are increasingly looking to take matters into their own hands by bringing the capability to design, launch and master the ATM and kiosk channels in-house. Sounds simple right? Well that’s the beauty of Studio.

CR2 will host a free of charge webinar on this topic, taking place on Wednesday, 15 March at 11.00am (GMT). During this educational webinar, we will demonstrate how a tool such as BankWorld Studio can allow financial institutions to reduce costs and decrease time to market. We will also demonstrate how banks can personalise their ATM and Kiosk experience by giving their in-house business teams the power to design and publish new branding, products and services in real time depending on each customer’s unique profile or segment. 

Save the date and register below.

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Hosted by Danielle Dunne, Pre-Sales Consultant and Dami Adebari, Marketing Specialist, the 1-hour webinar will look at how your bank can create and launch products and services that match your customers’ needs with a design tool that is both powerful and easy to use.

Who should attend? This webinar is not to be missed, particularly for banking professionals such as Head of Retail Banking, Head of Innovation, Head of Cards & Payments, Head of Channels, CEO’s and CIOs in addition to industry analysts and consultants.

Recordings will be made available after the event, however should you have any questions please make sure to contact us at info@cr2.com. We look forward to hearing from you!