Security is a significant concern for customers when it comes to selecting or being loyal to a bank. With CR2’s BankWorld, we enable you to provide innovative, multi-channel features that ensure the highest levels of security for your customers when using their cards.
Using BankWorld and CardWorld, banks can provide the convenience to customers to turn their card on and off. This on/off facility minimises the possibilities of a fraudulent transaction and the notification system produces almost immediate notification to limit any damage, should a channel be compromised.
With Card On/Off Control, customers can deactivate their card when they do not intend to use it and reactivate it again whenever they wish. If the card is switched off, the customer is safe in the knowledge that it cannot be used.
Other technologies which try to identify fraud produce too many false positives. They cannot take advantage of customer decisions to turn on and off their cards and they result in the embarrassment of declined transactions, usually at the most inconvenient time resulting in customer dissatisfaction. CR2's Card On/Off solution gives customers greater control of their cards as well as peace of mind with regards to the security of their accounts.
- Prevent fraud
- Reduce costs
- Improved customer control
- Increased customer satisfaction
- Easy to set up
- Deactivation from SMS
- Deactivation from the mobile banking app
- Deactivation from online banking
- Instant action