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| Internet Banking | |
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Internet Banking: Retail plus
BankWorld Internet Retail Plus delivers extensive functionality, security and quality in one packaged and affordable product. It offers full retail banking facilities while delivering, control and operational cost savings. Its flexibility to meet the ever changing customer demands and customisation to meet banks' individual requirements have made it a compelling product.
For years, top financial institutions around the world have obtained a competitive edge by using BankWorld Internet Retail Plus which can be integrated with many different back office systems. They have witnessed increased customer satisfaction and improved loyalty as well as attracting new customers. CR2 has the knowledge and experience to ensure implementation time and cost is kept to a minimum, reducing risk and cost of ownership and ensuring that your customers can bank online in the shortest timeframe possible.
Additional modules:
Bill presentment and payment
To improve service and enhance payment cycle, customers receive billing details online from any of the registered utilities, with the ability to view full details and make online payment.
Bank Instruction Designer
The Bank Instruction Designer tool allows banks to respond to market changes and customer demands rapidly by introducing new online service in a matter of hours using our Custom Transaction Designer.
Authentication
Select from a wide range of authentication mechanisms which can be offered to customers including:
- Username and pass phrase tokens
- Digital certificates
- Biometrics
- Once-off password generators
Benefits of BankWorld Internet Retail Plus:
- Multi-lingual
Can be localised in any set of languages appropriate to the bank's operating environment allowing customers the convenience to interact with the bank in their preferred language - Flexibility
It is highly configurable and customisable to meet banks' requirements both today and in the future. Banks using BankWorld Internet Retail Plus find it very easy to independently introduce new products and services -
Continuous service
Provides uninterrupted 24 x 7 service where your customers bank at a time that suits them regardless of location or your bank's operating hours - Increased profitibality
Customers manage their own finances and transact securely online at the lowest per transaction cost. This frees the bank to promote their "tellers" to "sellers" equipped with predicting customer behaviour and identifying sales, selling customers new products and services - Increased employee satisfaction
Your talented employees are no longer performing tedious tasks on behalf of your customers in the branch. Now they can focus on cultivating and build the relationship with your customers and drive new sales and revenue - Improved customer relationships
Bankers no longer view customers as an isolated instance on a specific back office system. Instead, the full relationship with the customer is consolidated in the convenience of one screen to provide informed and better decision making
Download BankWorld Internet Retail Plus product sheet
BankWorld Internet is available in the following modules
- BankWorld Internet Retail
- BankWorld Internet Retail Plus
- BankWorld Internet Business
- BankWorld Internet Trade Finance
- BankWorld Internet Investment
- BankWorld Support Centre