BankWorld ATM Custodian

BankWorld ATM Custodian is a CR2 solution that assists ATM custodians, located in the bank's branches, with the smooth running of the ATMs under their control whether they are in the branch or in the local area.

BankWorld ATM Custodian provides up to date information on an ATM's cash levels and consumables (such as envelopes and printer rolls), and reports any device faults that are impacting the operation of the ATM.

Bank administration staff in the branches can access the key information that they would otherwise have to physically attend the ATM to get.

Main Features

ATM status view
Remote restart
Cash level status view
Captured cards report
Devices & media status: card reader, cash dispenser or acceptor, printer rolls
ATM reports: transactions, envelope and cash deposits

Main Benefits

Stream Revenue

Increased ATM availability: by ensuring the ATM is operational at all time, revenue can be generated throughout the days.

Increase Productivity

Improved Staff Efficiency: easy to use Windows-based application that can be used by non-technical bank staff with minimal training. A single staff member can manage the operations of multiple ATMs that may be located on or off the branch.

Reduce Costs

Remote management: many tasks can be carried out from the desk and reduce the time of visiting an ATM.
Faster ATM Reconciliation: easy to read reports to reconcile the ATMs' cash position.

Screenshots

Brochures

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Success Stories

“Our adoption of BankWorld in addition to Sparrow is a great evolutionary step for us, The service from CR2 has been excellent, the functionality is good and the current infrastructure has been very reliable so, when it came to deciding on our next-generation partner and platform it was an easy decision.”

Dr. Alewyn Burger,
Standard Bank’s
Chief Operations Officer