BankWorld on ATM
Because one size does not fit all!
ATMs have evolved from green screen to windows-based applications yet today a one size offering is proposed to all customers when it comes to banking transactions. Isn't it time for ATMs to evolve and become an integral part of the bank's relationship with customers?
In addition to managing ATM networks, BankWorld revolutionises the way that a financial institution interact with its customer at the ATM, treating each card holder as an individual rather than simply as another transaction.
BankWorld enables banks to create, manage and deliver personalised offerings based on individual customer profiles or customer segments meaning that banks can choose the right mix of transactions for each customer while offering innovative services that are not otherwise possible.
Sample of innovative ATM Transactions with BankWorld on ATM:
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Benefits that BankWorld on ATM offers to your bank:
Stream Revenue
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Increase Satisfaction
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Reduce Costs
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A Personalised Customer Experience at the ATM
BankWorld on ATM enables banks to offer customers a more personalised and individual service at the ATM channel. Banks can select the 8 most relevant products and services to present to a unique customer making the transactions that are available relevant and applicable. With BankWorld on ATM, ATM devices become intelligent and responsive.
A more personalised approach to self-service banking results in a greater opportunity to cross-sell and up-sell at the ATM. Providing a more personalised service also makes your customers feel like you understand them, improving customer loyalty.
How does it work?
In order to provide a truly personalised experience as well as valued added services at the ATM, BankWorld on ATM comprises 5 elements listed above:
BankWorld Channel Manager
The self-service platform enables banks to manage their entire self-service channels and provides the customer with greater service throughout the chain of services. The unique customer information file and the product factory tool are available on the Channel Manager.
Ex: if I create a beneficiary, it is available across all channels instantly...
MANAGE
BankWorld ATM Manager gives a bank's operational staff the power to manage and monitor their ATM network from a single point.
DESIGN
BankWorld ATM Studio allows banks to remotely create and launch their own ATM screen brandings and product mix quickly and easily.
DISTRIBUTE
BankWorld ATM Distributor enables bank’s staff to collect or deploy any files into part of their entire ATM network.
OPERATE
BankWorld ATM Client is an application installed on the ATM device which enables to command the full functionality of the ATM and deliver enhanced.
CR2's Certified ATM vendors
