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BankWorld Internet

Banks face a continuing challenge to offer more freedom to customers to perform transactions and manage their finances when and where they want. These days, customers expect their bank to be accessible anytime, anywhere, and to deliver a more personalised and customisable service. They want more convenience, a wider range of available banking transactions and new tools to facilitate the management of their finances whether they are an individual or corporate customer.

BankWorld Internet is a dynamic internet banking channel that delivers all of this, guaranteeing optimum security while reducing costs and generating new revenues with innovative products and services. BankWorld Internet provides banks with a functionality-rich, flexible and secure solution that will meet customers' most demanding needs while also generating more revenue for the bank.

Benefits of BankWorld Internet to Banks

BankWorld Internet not only enables banks to offer their customers a better service, but it also facilitates greater cost reduction and revenue streaming.

Cost Reduction

  • Low cost channel
  • Integrated solution
  • Remote support
  • Less License Fees
  • Reduce risk and fraud
  • Reduce cost of errors
  • Future-ready platform

Service Improvement

  • Convenient banking
  • Customer in control of their finance
  • User-friendly interface
  • Online service enrolment
  • Immediate delivery of requested products and services
  • Interactive relationship
  • Relevant tailored offerings

Revenue Streaming

  • Product acceptance and auto-delivery
  • Pre-approved offerings
  • Pushed tailored offerings
  • Online auto-application for new products
  • Effective cross-selling
  • Transaction volume and fee income
  • Third-party revenue

BankWorld Internet Unique Services

BankWorld Internet enables banks to offer customers a wide range of convenient and innovative services such as:

  • Registration for services on other channels
  • Consolidated view of all accounts
  • E-Statements & search options
  • Domestic & international transfers
  • Pay and view Bills
  • Beneficiary creation
  • Product Acceptance
  • Third party product selling
  • Electronic Money Voucher dispenser
  • Schedule future payments
  • New product or service subscription
  • Online user preferences
  • One click personalised Payments
  • Activate / Deactivate Card
  • Increase / Decrease Limits

Simplifying the Bank’s Control of the Internet channel

BankWorld Internet helps to simplify the banks management of the Internet channel providing banks with a platform which enables them to take full control over their business and operational strategy online regardless of their existing IT infrastructure.

BankWorld Internet offers banks a more streamlined approach to operating their Internet channel, allowing them to quickly and easily design and launch new products and services, contributing to a reduction in costs, as well as facilitating revenue generation.

Multi-Channel Integration between BankWorld Internet and other self-service channels

BankWorld’s multichannel platform allows BankWorld Internet to work in conjunction with other self-service channels such as the ATM and mobile channels, offering the customer a more consistent view of their finances across all channels. This also enables banks to offer new and innovative multi-channel services such as SMS authentication for online activities and Electronic Cheques.

A more personalised banking experience at the Internet channel

BankWorld Internet enables banks to offer customers a much more personalised internet banking experience. Customers can be presented with the services that they want at the internet channel, customising the channel to suit their needs. Customers can also be more effectively targeted with offers and promotions that are relevant to them through BankWorld Internet thus improving cross-selling opportunities. BankWorld Internet allows banks to treat each customer as an individual and not just another online transaction.

 

BankWorld Internet for
Retail Customers
BankWorld Internet for
Corporate Customers
Retail Corporate

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Success Stories

“Our adoption of BankWorld in addition to Sparrow is a great evolutionary step for us, The service from CR2 has been excellent, the functionality is good and the current infrastructure has been very reliable so, when it came to deciding on our next-generation partner and platform it was an easy decision.”

Dr. Alewyn Burger,
Standard Bank’s
Chief Operations Officer