Should you have any questions please contact the CR2 Marketing Department on 00971-4-3315414 or email info@cr2.com
| Draft Agenda | |
| 20th November 2007 | |
| 09:00 - 16:30 | One to one meetings with CR2 management (on client's request)
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| In order to facilitate each customers needs in relation to existing usage of CR2's product suite and further potential opportunities. CR2 strongly advise attendees to pre-book a one on one meeting with the company's senior management on either November 20th or November 22nd To register for the event and to book a meeting go to http://www.cr2.com/usergroups/registerug.php | |
| 18:30 - 20:30 | Welcome reception and registration, Location TBC |
| 21st November 2007 - Al Falak Ballroom 27th Floor | |
| 08:30 - 09:00 | Registration |
| 09:00 - 09:15 | Welcome address and corporate update |
| 09:15 - 09:45 | The self service bank of the future |
| Self service transactions account for up to 90% of total transaction volume for many of today's leading banks. This presentation will review the threats and challenges being faced by banks in an increasingly self service environment and will provide an overview of how CR2’s product suite is designed to empower banks in reaping the rewards of an extensive self service delivery strategy. | |
| 09:45- 10:45 | Forrester- The Multichannel Organisation |
| Forrester, Vice President, Jost Hoppermann discusses “How forward looking organisations align business and IT to get the most out of state-of-the-art multichannel solutions?” Speaker: Jost is one of the driving forces behind Forrester's offerings for enterprise architecture professionals, particularly around financial services. As an analyst, he is an expert on a number of global banking technology topics, including banking platforms, software infrastructure, multichannel platforms, architecture, and application strategy planning. He also covers enterprise architecture from an organizational and process perspective on an industry-neutral basis. During almost seven years with Forrester, Jost has provided strategic analysis and pragmatic advice to executives, operational-level managers, and architects on topics like strategy plans, architecture development, and governance, as well as large-scale software development, integration, and deployment. |
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| 10.45 - 11.15 | Refreshments |
| 11.15 - 12.30 | Unveiling BankWorld Enterprise |
| Introducing the latest innovations to the BankWorld product suite | |
| 12:30- 13:30 | Reaching the unbanked |
| Over 85% of the world’s population remains unbanked. This presentation demonstrates how BankWorld’s unified platform and rich functionality including cardless ATM transactions, mobile banking and pre-paid card functionality enable banks to effectively reach the world’s vast unbanked market through the self service channels. |
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| 13:30 - 14:30 | Lunch |
| 14:30 - 15:15 | Sparrow 8 and customer case study |
| CR2's Sparrow continues to evolve. The latest release of Sparrow is EMV compliant with significantly enhanced engineering. CR2’s Sparrow 8 ATM management system is now processing over 450,000 transactions per day for a CR2 customer. The project was completed in a rapid timeframe of less than 4 months during which more than 1000 ATM’s, 3.5 million cards and the Bank's extensive network of POS terminals were converted from Sparrow 74.05 to Sparrow 8. This presentation will provide an insight into Sparrow 8 and the benefits it has delivered to users as well as introduce future innovations to the sparrow product suite. | |
| 15:15 - 15:45 | Customer Case Study: Deploying an effective multichannel strategy to maximise customer satisfaction |
| Frank Barac- IT Director, Standard Bank Africa will be talking on SB Africa's channel strategies on the African continent and how by deploying BankWorld the bank has introduced ATM's, Internet Banking and cell phone banking to their customers on the continent. He will share SB's challenges and success stories and outline how CR2 as a leading software provider has supported them in achieving this.
Speaker: Frank Barac is a seasoned IT professional in the Standard Bank Group, and has for the last year been responsible for SB Africa IT. Standard Bank is the largest African Bank and their focus is on global emerging markets. The Bank operates in 18 African countries and 21 countries outside of Africa. It was started in 1862 in South Africa and today employs more than 42,000 people worldwide. |
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| 15:45 - 16:15 | Refreshments |
| 16:15 - 17:15 | Introducing BankWorld V4 |
| CR2 introduces an industry first. BankWorld V4 revolutionises the way in which banks interact with clients online. CR2 unveils the greatest generation of online banking solutions. | |
| 17:15 - 17:45 | Customer Case Study: Deploying BankWorld ITM to revolutionise the ATM experience Mr Alibek Junisbayev, Managing Director, Halyk Bank, discuses how Kazakhstan’s largest bank will revolutionise its ATM offering to customers
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| 17:45 - 18:00 | Closing |
| 19.00-22.00 | Dinner |
| 22nd November 2007 | |
| 09:00 - 12:30 | One to one meetings with CR2 senior management (on client's request) |
| To register for this event and book a meeting please go to http://www.cr2.com/usergroups/registerug.php | |
Please note: This is a draft agenda and subject to change