AGENCY BANKING

Over 2.5 billion people worldwide do not have access to bank accounts. The largest percentage of unbanked adults in the world is in Sub-Saharan Africa, where an estimated 80% of adults are financially unserved. Agency Banking is an effective channel that efficiently reaches consumers through a low cost network of affiliated merchants and business entities.

CR2’s Digital Banking platform provides an effective platform for managing and controlling Agents. Through bank driven monitoring and process guidelines, Agents can provide key digital payment services which are essential for enabling financial inclusion. This is achieved through a cost effective managed account, which is serviced through multiple customer touch points.

Many of the BankWorld functionalities and services that are targeted at the Agency level overlap with the BankWorld functionalities and services that are targeted at banks branch staff. This includes, comprehensive remittance services, delegation, bill payment services, KYC, account origination services, etc.

Acquire new customers
Reach the financially excluded
Decongest branches. Agents have more locations, shorter queues, better opening hours
Target underserved areas, without having to invest in ‘bricks and mortar

Offer a variety of banking services
Compete against the telcos, enabling banks to push new products via their agents quickly, in response to ever-changing market needs
Expand geographic coverage
Reduce the cost to serve the customer

Account opening and KYC
Cash deposits
Cash withdrawals
Money Vouchers (Digital Cheque)
Pay Bills through Agent
Request One Time Passcode for ATM access
Balance enquiries
Transaction histories
Transfer funds to existing and new consumers
Transfer funds to existing consumers and Agents using Public Identifiers
Remittances
Loan Origination

AGENCY BANKING

Serving over 100 banks in 60 countries