The Future of
Within a market environment so heavily impacted by COVID-19, banks are further accelerating their branch transformation strategies by facilitating the needs of customers in an expanding range of digital channels.
This environment encompasses not only mobile and internet channels, but also self-service channels enabling new services on traditional ATM’s.
Banks today are demanding more from their ATM, including:
We can assist with the migration of more advanced transactions from the teller to self-service terminals and offer a rich set of capabilities such as:
Similarly, we are seeing demand from banks wishing to provide a more effective and efficient management
of their ATM fleet during COVID-19, through use of tools and technologies such as:
CR2’s BankWorld ATM client intersects the physical channel with the bank’s own mobile banking app to provide a cardless, safe access to cash. The solution is available on all BankWorld ATM Clients, and seamlessly integrates with the existing card management system and mobile app deployed within the bank.
The cardless solution allows customers to leave their cards in their wallets and withdraw cash using their mobile phones, by simply scanning a QR Code on the ATM using their mobile phone. It’s safe, secure, quick and convenient. No card is required and there is no need to worry about touching public surfaces.
BankWorld ATM is the most advanced end-to-end Self-Service banking software solution which accelerates branch transformation strategies. It means a bank can drive more fees from an unrivalled suite of ATM and Kiosk services and more revenues from targeted campaigns, all underpinned by a platform delivering increased uptime and reduced operational cost.
Built to increase the channel’s profitability, BankWorld ATM is the only end-to-end ATM software solution available that incorporates a versatile switch, a rich dynamic client, and a powerful card management system with real-time operational and business tools.
By enabling mobile-like functionality at the ATM, your bank can offer an enriched user experience that is quick, simple and convenient to use, while also significantly reducing the cost to serve customers by moving in branch services to a self-service channel.
BankWorld ATM offers a complete software solution that harnesses the power of ATM driving, providing users with access to the banks entire business functionality from the ATM. It includes the driving of innovative services and transactions at the client level, effective management and monitoring of the entire ATM fleet from a central point, the ability to quickly and remotely launch new marketing campaigns, screenflows, language etc., all underpinned by a platform that delivers compliance, security, high availability and scalability.
A powerful set of Management and Operational Tools:
The BankWorld platform offers banks a complete solution for ATM and POS acquiring with capabilities that accept cards associated with all major global and local international schemes, ‘on-us’ and ‘not on-us’ acquired ATM and POS transactions.
The solution identifies the card scheme that it is related to and routes and logs transactions through the switch hub accordingly. At the ATM, a customized set of services and look & feel is available when acquiring other cards. BankWorld POS offers areas of expertise at retail level, teller level and processing of MasterCard MIGs settlement for e-commerce.
BankWorld Kiosk is a powerful and integrated channel which can be easily deployed and used to provide innovative services to customers and non-customers. It is an intelligent hybrid system which has built-in support for devices as well as providing card authentication and statement printing.
Your customers can avail of personalised payments, card control functionality, instant account opening, Money Vouchers, P2P payments and domestic and international remittances, all from this versatile and convenient channel. Non-customers can also access a range of banking services including bill payments, domestic remittances, Money Vouchers and more.
BankWorld Kiosk seamlessly integrates with your other self-service channels enabling you to give your customers a consistent user experience at every touch point.