CR2 achieves its position as a market challenger because of its highly adaptable platform, BankWorld, which has strong omnichannel and payments functionality. The vendor is well versed in navigating regulatory constraints and would suit banks in developing regions. Strong areas are multichannel integration, payments and platform adaptability.
CR2 achieves Top Performer Score from Celent
The Modern Digital Banking Channels Platform: Who delivers? 2020 Report Global Edition
“Another differentiator for CR2 is its native money management capabilities. In some markets in which CR2 operates, Specialist PFM vendors may not reach the critical mass required to invest in the local market. For these markets, native money management is particularly key.”
Celent February 2020 – The Modern Digital Banking Channels Platform: Who Delivers?
CR2 named as a CONTENDER in the Forrester WAVE Digital Banking Engagement
Banking Capabilities, Architecture, and Strategies are Key Differentiators.
According to Forrester, as banks enhance their requirements for digital front ends to deliver great, differentiating customer experiences (CX) quickly , flexibly, and efficiently – while driving digital transformations – the availability of a combination of off-the-shelf banking capabilities with flexible architectures will dictate which providers lead the pack. Vendors that can provide these banking capabilities across channels provide tooling that allows banks to change and enhance these capabilities. They define a strategy that describes a promising path into the future position themselves to successfully and effectively deliver differentiating CX to their capabilities.